Help Center
A public, searchable list of published articles people can browse before raising a ticket, in the languages you offer.
Settings → Help Center
A public, searchable article list customers can browse before filing a ticket — the customer-facing counterpart to the internal Docs workspace.
Getting an article listed
An article becomes eligible for the Help Center the moment its visibility is set to Public in Docs; the toggle next to it under Public documents then decides whether it's actually listed. Only Published pages are shown — one moved back to draft or review drops out until it is published again. A Public page that isn't listed can still be read through its own share link from Docs, just not in the Help Center.
Also on this page
Languages — articles are written in the default language; readers can switch to any language you add, and an article without a translation yet is shown in the default with a note. Review reminders — nudge a page's owner after a set number of days to confirm a published page is still accurate (applies to every published doc). Reader feedback — what readers answered to "was this helpful?" on each article, worst first.
The Help Center URL
One URL per workspace, based on your workspace slug (set under Settings → Workspace — changing the slug changes the URL). Share it directly with customers, or link to it from your own site/product.